Neilson Canada
Our Story
Neilson is a global specialist in life insurance, providing coverage directly to consumers in the UK, Canada, and Australia through our retail and partnership brands.
Since launching in 2012, Neilson has grown from a UK-based company with 100 employees to an award-winning international business with 950 employees and nine locations across the UK, USA, Canada, Ireland, and Australia. Today, we are a recognized leader in the global life insurance market having sold over 600,000 policies worldwide. We are committed to innovation, excellence, and making a difference for our customers.
Company Mission and Vision
At Neilson, our mission is to make life insurance simple and accessible to everyone. We’re dedicated to helping families secure financial protection for their loved ones with a range of options.
We’re building a future where protecting your family with life insurance is intuitive, inclusive, and immediate. By removing friction, increasing trust, and leading with innovation, Neilson aims to grow both our customer impact and shareholder value - with simplicity and accessibility at the heart of everything we do.
What we do
At Neilson, we do more than sell life insurance – we build it, market it, and support customers every step of the way. From product design and proposition development to underwriting, marketing, sales, and service, we own the full customer journey to deliver better experiences and stronger results.
Our in-house teams span multiple time zones, giving us 24/7 capability, access to world-class talent, and the agility to move fast when it matters most. We reach customers through our own direct brands and exclusive partnerships – offering life insurance that’s simple, affordable, and built for real life.
Why join us?
All roles at Neilson play a pivotal part in shaping the future of our business — driving improvements in performance and customer impact across the organisation. Every team member can lead initiatives, champion best practices, and make high-impact contributions that support our growth and success. We’re a high-growth company delivering meaningful products that support people during some of life’s most important moments. Every day brings new challenges, opportunities to innovate, and the chance to make a lasting difference — all within a collaborative, inclusive environment driven by purpose, protection, and legacy.
Our Values
At Neilson, our values guide everything we do — from how we treat customers to how we work together.
-
Customer focused
We earn our customers’ loyalty by exceeding expectations, showing up when it matters most, and delivering products that truly make a difference.
-
Results driven
We’re passionate about achieving great things. Through hard work, constant improvement, and a professional mindset, we push ourselves to go further every day.
-
Team spirited
We believe the best results come from working together. We back each other, celebrate wins, and know that as individuals we’re good — but together, we’re unstoppable.
Diversity and inclusion
At Neilson, we believe diverse perspectives make us stronger. We’re building a workplace where everyone feels welcome, valued, and empowered to do their best work — no matter their background, identity, or experience.
Inclusion is more than a policy — it’s how we work, collaborate, and grow. We celebrate what makes each of us unique, and we’re committed to creating a culture where everyone has a voice, and every voice is heard.
We’re proud of the progress we’ve made, and even more excited about where we’re going. Join us and help shape a company that reflects the world we serve.
What we look for
We call ourselves Neilsoners — it’s more than a name, it’s a mindset.
A Neilsoner is someone who moves forward with purpose, supports their teammates, and lives our core values every day. We're looking for people who thrive in fast-paced environments, take pride in delivering exceptional service, and are driven to make a difference for customers when it matters most.
If you're collaborative, committed, and ready to grow, you'll fit right in.
Ready to make an impact?
No matter where you are in the world, there’s a place for you at Neilson. Explore opportunities in your region and discover how you can help shape the future of life insurance — while building a career you’re proud of.
Our Growing Team in Canada
Our Canadian team is growing fast. Based in Toronto, with sales and support teams in Calgary, we bring together expertise across Sales, Customer Care, Compliance, Learning & Development, Marketing, and more. With over 400 team members (and counting), we’re building a high-performing, coast-to-coast operation that blends local impact with global reach. Our people come from all walks of life, but share one goal: making life insurance simpler, faster, and better for Canadians.
With over 400 employees and growing rapidly, we're building a powerhouse team that spans coast to coast. Our diverse talent brings unique strengths while working toward shared goals, creating opportunities for collaboration, career development, and meaningful impact in the Canadian life insurance market.
Our Benefits
Great work deserves great benefits. At Neilson, we support our team with a competitive package designed to help you grow personally and professionally:
- Competitive base salaries and commission structures
- Comprehensive health and dental coverage
- RRSP matching to help secure your financial future
- Generous paid time off to recharge and reset
- Fully paid LLQP licensing to support your career in life insurance
What’s it like to work here
We’re a fast-moving, high-performance team – but that doesn’t mean going it alone. At Neilson Canada, you’ll be backed by hands-on training, real support, and leaders who want you to succeed. We reward results, recognise effort, and celebrate wins together – with quarterly awards, team shout-outs, and leadership pathways for top performers.
We recognize excellence at every level through quarterly and annual awards functions that celebrate individual, managerial, and team successes. From daily achievements to major milestones, we ensure every Neilsoner feels valued for their contribution to our shared mission.
How to apply
Ready to join one of Canada’s fastest-growing life insurance teams? Here’s how:
- Explore open roles on our careers page.
- Submit your application — a CV is essential; cover notes are optional.
- Show us your interest by highlighting your experience and what drives you.
Tip: Do a little homework before you apply. Understanding our business and our mission can help you stand out.
Meet the team
Our people are the heart of what we do. From new starters to seasoned pros, Neilsoners in Canada are united by a shared purpose: helping families plan and protect themselves for the future. Wherever you are in your career, there’s room to grow, lead, and make an impact here.
Start your career
with Neilson in Toronto
Life in Toronto
Sales Team
-
I've been with Neilson for over three years now, and in that time, I've witnessed incredible growth—not just in the company, but in myself as well. Within my first three months, I obtained my LLQP license. Just three months later, I was promoted to Senior Advisor, followed by another promotion to Executive Advisor within the next six months. Six months after that, I stepped into a management role, leading my own team and helping others grow in their careers just as I had. If you're looking for a place where hard work is recognized and opportunities are abundant, Neilson is it.
Ryan Boyle
Senior Sales Manager
-
Starting my career at Neilson was one of the best decisions I’ve made. I joined the Academy Program with no industry experience, but with great support, I completed my LLQP license and received top-notch sales training. The mentorship and team environment have been incredible, and six months later, I was promoted to Senior Advisor—an achievement made possible by Neilson’s supportive culture. I feel truly valued here and proud to help people protect what matters most.
Brittany Herrera
Senior Sales Advisor
Retention Team
-
My role has evolved in a fast-paced way, with new challenges and responsibilities keeping things dynamic. Despite the rapid changes, I’ve always felt supported by my team and leadership. That balance has helped me grow professionally while feeling confident in my ability to adapt. It’s made the experience both exciting and rewarding.
Clancy Cavanagh
Senior Retention Manager
-
I started in March 2024 and since then have progressed from Retention Agent to Senior Retention Executive - advancements I could not have achieved without the incredible support. The company has supported me in my personal development, allowing me to contribute to leadership-style responsibilities within my team and has invested in my growth by providing the opportunity to become licensed. What I've loved most is the ability to learn from the incredible management both within my department and across the company.
Navi Johal
Senior Retention Executive
IT Team
-
Neilson has been an amazing place to work—a place where I’ve grown more than I ever imagined. In just under four years, I’ve had the chance to dive into the latest tech, which for someone who loves technology as much as I do, has been a dream come true. My role has been dynamic, giving me exposure to large-scale projects and new areas of IT I’d never explored before. The best part? At Neilson, hard work never goes unnoticed, and the supportive culture really does feel like a second family.
Apurba Chakraborty
What to expect from the application process
We keep our process simple and speedy. If you’re successful, you’ll usually move from application to offer in under 5 business days.
During interviews, we look beyond your resume. Expect behavioural questions, job-specific tasks, and an open conversation about who you are, how you work, and how you think. We’re hiring for talent and mindset – not just experience.
Want to stand out? Here’s what we’re looking for:
- You’ve done your research and care about what we do
- You understand the basics of life insurance in Canada
- You can clearly connect your experience to what we’re looking for
- You think like a Neilsoner: collaborative, driven, and customer-focused