Neilson USA
Our Story
Neilson is a global specialist in life insurance, providing coverage directly to consumers in the UK, Canada, and Australia through our retail and partnership brands.
Since launching in 2012, Neilson has grown from a UK-based company with 100 employees to an award-winning international business with 950 employees and nine locations across the UK, USA, Canada, Ireland, and Australia. Today, we are a recognized leader in the global life insurance market having sold over 600,000 policies worldwide. We are committed to innovation, excellence, and making a difference for our customers.
Company Mission and Vision
At Neilson, our mission is to make life insurance simple and accessible to everyone. We’re dedicated to helping families secure financial protection for their loved ones with a range of options.
We’re building a future where protecting your family with life insurance is intuitive, inclusive, and immediate. By removing friction, increasing trust, and leading with innovation, Neilson aims to grow both our customer impact and shareholder value — with simplicity and accessibility at the heart of everything we do.
What we do
At Neilson, we do more than sell life insurance — we build it, market it, and support customers every step of the way. From product design and proposition development to underwriting, marketing, sales, and service, we own the full customer journey to deliver better experiences and stronger results.
Our in-house teams span multiple time zones, giving us 24/7 capability, access to world-class talent, and the agility to move fast when it matters most. We reach customers through our own direct brands and exclusive partnerships — offering life insurance that’s simple, affordable, and built for real life.
Why join us?
All roles at Neilson play a pivotal part in shaping the future of our business — driving improvements in performance and customer impact across the organisation. Every team member can lead initiatives, champion best practices, and make high-impact contributions that support our growth and success. We’re a high-growth company delivering meaningful products that support people during some of life’s most important moments. Every day brings new challenges, opportunities to innovate, and the chance to make a lasting difference — all within a collaborative, inclusive environment driven by purpose, protection, and legacy.
Our values
At Neilson, our values guide everything we do — from how we treat customers to how we work together.
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Customer focused
We earn our customers’ loyalty by exceeding expectations, showing up when it matters most, and delivering products that truly make a difference.
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Results driven
We’re passionate about achieving great things. Through hard work, constant improvement, and a professional mindset, we push ourselves to go further every day.
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Team spirited
We believe the best results come from working together. We back each other, celebrate wins, and know that as individuals we’re good — but together, we’re unstoppable.
Diversity and inclusion
At Neilson, we believe diverse perspectives make us stronger. We’re building a workplace where everyone feels welcome, valued, and empowered to do their best work — no matter their background, identity, or experience.
Inclusion is more than a policy — it’s how we work, collaborate, and grow. We celebrate what makes each of us unique, and we’re committed to creating a culture where everyone has a voice, and every voice is heard.
We’re proud of the progress we’ve made, and even more excited about where we’re going. Join us and help shape a company that reflects the world we serve.
What we look for
We call ourselves Neilsoners. — iIt’s more than a name, it’s a mindset.
A Neilsoner is someone who moves forward with purpose, supports their teammates, and lives our core values every day. We're looking for people who thrive in fast-paced environments, take pride in delivering exceptional service, and are driven to make a difference for customers when it matters most.
If you're collaborative, committed, and ready to grow, you'll fit right in.
Ready to make an impact?
No matter where you are in the world, there’s a place for you at Neilson. Explore opportunities in your region and discover how you can help shape the future of life insurance —, while building a career you’re proud of.
Our Growing Technology Team in the United States
Our US Tech team is growing rapidly, based primarily in Los Angeles, with remote contributors across the country. We bring together software engineers, product managers, QA analysts, DevOps engineers, cloud architects, and technical support professionals — all working toward one goal: building applications and infrastructure that powers modern, intuitive life insurance experiences.
As part of TechLabs, our internal engineering and platform team, we design and maintain the proprietary tools and systems that support everything from digital acquisition to policy administration. Whether you're optimizing API performance, deploying on Kubernetes, or scaling .Net applications in Azure, your work directly impacts thousands of customers and millions in premium.
We operate with a global mindset and local delivery, connecting seamlessly with colleagues across Dublin, London, Toronto, and Sydney - while staying grounded in the unique needs of our customers and local regulatory environments.
Our Benefits
Great work deserves great benefits. Here’s what we offer our US-based technology professionals:
- Competitive base salary and performance-based incentives
- Full medical, dental, and vision coverage for you and your family
- 401(k) with employer match to help you plan for the future
- Competitive PTO
- Paid parental leave and life insurance discounts
- Flexible working hours and remote/hybrid options
- Tools, training, and certifications to support your technical growth
What’s it like to work here
We’re a high-performance team striving to be elite across all four DORA metrics. We back you with strong documentation, collaborative iterations, and a culture that values clean code, clear thinking, and continuous learning.
We celebrate contributions at every level — from pull requests that fix a long-standing bug to system architecture decisions that redefine how we work. With regular demos and town halls, engineers here are seen, heard, and supported.
From LA to New York, our US engineers say the same thing: we build with purpose, ship with pride, and push the limits of what tech can do in a regulated, real-world industry.
Technology we use
We’re a diverse, mission-driven group of coders, creators, and collaborators who care deeply about building tech that matters. Whether you're a bootcamp graduate or a seasoned architect, there’s room for you to lead, learn, and leave your mark at Neilson.
Curious about our tech stack? We work with:
- Front end: React, Next.js, TypeScript, Tailwind
- Back end: .NET, Node.js, Python
- Cloud: Azure, GitHub Actions, Kubernetes, Terraform
- Testing: Playwright, Cypress, Jest, Postman
- Tools: Shortcut, Confluence, Figma, Slack, Zendesk
How to apply:
Ready to join one of the world’s fastest-growing life insurance teams? Here’s how:
- Explore open roles on our careers page.
- Submit your application — a CV is essential; cover notes are optional.
- Show us your interest by highlighting your experience and what drives you.
Tip: Do a little homework before you apply. Understanding our business and our mission can help you stand out.
What to expect from the application process:
- Simple, fast, and human
- Behavioral and technical interviews
- Code challenge or task-based assessments
- We keep our process simple and speedy
Want to stand out? Here’s what we’re looking for:
- Knowing our mission to simplify life insurance
- Understanding our tech stack and product goals
- Showing how you think, not just what you know
- Bringing the mindset of a Neilsoner: collaborative, sharp, and values-driven